AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Scanner not recognizing computer1/27/2024 ![]() ![]() If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options. Unplug the USB cable, restart the PC, then try the driver installation again.Īfter the MP Drivers are installed via and a USB cable is connected, when the printer is turned off or the OS is restarted after the USB cable is disconnected, scanning from the buttons on the printer is not available. ![]() *If the print spooler service has stopped, you cannot perform printing. Scanner Driverĭuring the scanner driver installation, the print spooler service may stop, and the scanner driver cannot be installed. If it still fails, uninstall the printer driver once, and start the setup while the printer is connected via USB. Master Setup (Full Driver & Software Packages)įor some models, when setting up the printer via a USB cable, after the USB cable is connected, an error screen appears without the driver installed. Restart the PC when the printer is connected via USB. When the printer is connected with a USB cable, an icon for the FAX is not created during the driver installation process. However, please note that when installing drivers for printers with faxing capabilities that the installer may not proceed. *Even if is selected, IJ Printer Assistant Tool is not installed. Printer Driverįor some printer models, when connecting via a USB cable, the printer cannot be detected, and the installer does not proceed to the next stage. If you want to use your PIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO) model with Windows 11 with a USB connection, please keep the following information in mind.Ī list of models supported in Windows 11 can be found here. Please install this update if you are experiencing problems with installing or using your product via USB. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!Microsoft has released an update for Windows 11 that addresses issues related to USB printing. Once done, please download and install the software from here: If you see it Click on it and click Remove at the bottomġ1.) Select Apply and Ok on the Print Server Properties windowsġ3.) Open up the run command with the "Windows key + R" key combo.ġ4.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files. (Note: there is a space in between “printui.exe” and “/s”)ĩ.) Look for HP Printer driver. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'Ħ.) Open up the run command with the "Windows key + R" key combo.ħ.) Type printui.exe /s and click Ok. Unplug any USB cable, if any, before doing this.ġ.) In Windows, search for and open Programs and featuresĤ.) In Windows, search for and open Devices and printersĥ.) In the Devices and Printers windows look for your HP printer. If the issue persists, let's do a root uninstall and reinstall of the software: Use this link for details on using the HP Print and Scan doctor: Let's run the HP Print and Scan Doctor, which helps in resolving common printing and scanning problems such as missing or corrupt print drivers, connectivity issues etc.
0 Comments
Read More
Leave a Reply. |